When your family is growing finding the right home becomes not only a practical necessity, but also a space to make precious memories. However, with all the excitement that comes with expanding your family, the process of securing a mortgage and finding your forever home can often feel overwhelming.
This is where a professional mortgage adviser can make all the difference. By guiding you through each step, from understanding your budget to securing the best mortgage deal for your circumstances, we can take the stress out of what should be an exciting journey.
Our customers, Vanessa and Ryan, were on the lookout for a home that would accommodate their growing family. Amidst the process of planning their wedding, looking after their three-year-old son, Austin, and welcoming another baby, the couple were determined to find a home that suited their needs. We caught up with Vanessa to find out more…
What were your circumstances when you were looking to move home?
“Ryan and I had been together for six and a half years when we decided it was time to move into our first family home. We’d been living in a flat that Ryan owned in the middle of Inverurie, which was great when it was just the two of us. But after our son, Austin, was born, we quickly realised that the flat wasn’t going to accommodate our growing family.
“We were eager to find a home that would not only suit our lifestyle now, but also our needs in the future. Ideally, we wanted to stay in Inverurie, but move to a more family-friendly area where we could have peace of mind that we were creating a comfortable environment for our kids. That’s when we decided to get in touch with Gail and the team…”
What stage were you at in the process when you decided to get in touch with Gail?
“We were still in the early stages of exploring our options when we decided to get in touch with Gail. Ryan had already worked with Gail and the team when he bought the flat we were living in, and had a fantastic experience the first time around. Because of this, we didn’t even consider going to any other mortgage adviser – it made perfect sense to go back to Gail Reid Mortgage Services for advice!”
Can you share a summary of what the process looked like for you?
“The process of finding our new home was an incredibly busy time for us. We were days away from getting married when we sold our flat and decided to put in an offer on a house, and shortly after, we found out we were expecting another baby!
“However, after visiting what was going to be our home again, something just didn’t feel right and we made the difficult decision to pull out of the offer. With nowhere else lined up, we moved in with my mum until we viewed a home just outside Inverurie that ticked all the boxes. We put in an offer right away which was accepted days later!
“With our belongings still at my mum’s and a tight turnaround between our offer getting accepted and picking up the keys to our new home, the plan was for us to stay at my mum’s and move in after the baby arrived. But, thanks to Gail and the team’s commitment to a fast turnaround, we were able to request an earlier move in date three days before the baby arrived.
“The whole process was a whirlwind, but Gail and the team made it as smooth as possible. They were so caring and lovely to work with, answering all my questions – even the ones I felt silly asking. Laura, our mortgage adviser, was fantastic and completely understood our situation. She made sure everything was clear and took the time to explain the mortgage process to me, which was extremely helpful as a first-time buyer.
“Being able to come home to our beautiful new house with our baby was such a special moment for us, and we couldn’t have done it without Gail and her wonderful team.”
What stood out to you most when working with Gail Reid Mortgage Services?
“What stood out to me was how lovely and supportive the whole team was. They were approachable from the very start of our mortgage journey and nothing ever seemed like a hassle to them. Whenever I visited the office on the High Street in Inverurie, the team were so welcoming to me and patient with Austin, which meant a lot.
“The way in which they helped us navigate the different aspects of the mortgage process made a huge difference to our overall buying experience. There are a few different departments in Gail’s team, and they coordinated everything seamlessly. For example, Laura would be our main point of contact as our mortgage adviser, but we were also in correspondence with Seonaid, who got in touch to help us find the right insurance to suit our circumstances. Everything was handled with ease and efficiency.”
What would be your advice to other people considering reaching out to a mortgage adviser?
“I would definitely recommend reaching out to a trusted mortgage adviser like Gail Reid Mortgage Services. It’s so helpful to have a single point of contact who can guide you through the exact documentation you need and when you need it. They kept track of everything for us and it saved us from the stress of having to deal with multiple companies throughout the mortgage process.
“It also makes such a difference to work with a local mortgage adviser you can trust. Ryan already had a great experience with Gail and the team before, not just with the flat but also through his business. It was so convenient and easy to deal with Gail Reid Mortgage Services, and I’d recommend them to anyone looking to take the stress out of buying a home.”
Ready to make your move…? Our friendly team of expert mortgage advisers are here to help, no matter what stage you’re at in your home buying journey!